The Ombudsman found that Mrs Ps complaint about BAd handling of her application for sickness benefit was not justified, and he found no evidence that BA had been motivated by bias in their dealings with Mrs P. Mr B complained that the Benefits Agency (BA) wrongly tried to recover large amounts of income support (IS) that they had mistakenly paid to him. Mr B further complained that BA had delayed the renewal of his severe disablement allowance (SDA). BA also undertook to reconsider their procedures for notifying claimants that their SDA claims had been renewed.


The disability benefits unit suspended and later disallowed Miss Xs claim for disability living allowance (DLA). as they believed her to be permanently resident in Denmark and without a home in Great Britain. In January 1998, following a lengthy series of delays for some of which the Benefits Agency (BA) and the Independent Tribunal Service (ITS) were separately responsible. 10 arrears of DLA including a sum paid directly to Motability to settle outstanding payments on her adapted car.

The Ombudsman found Miss Xs complaint to be largely justified. BA and ITS apologised for the errors and delays. On 9 June 1997 Mr A, who had been unable to work due to illness since September 1995, claimed incapacity benefit (IB) which was awarded from 9 March 1997, the maximum backdating allowed by the legislation. He subsequently contended that in September/October 1995 he had visited a local office of the Benefits Agency (BA) to enquire about possible entitlement to sickness benefit but had been told that he was not entitled to IB, the benefit which had replaced sickness benefit.

BA refuse to compensate Me for his lost statutory entitlement to benefit on the grounds that misdirection had not occurred. The Ombudsman found maladministration in the way BA had reached their decision and asked them to look at it again in light of his own findings on Mr As claim of misdirection. BA subsequently awarded Mr A extra-statutory IB (including the 1996 Christmas bonus). He also found that the BA has mishandled correspondence, the subsequent complaint about an interview, and the reinstatement of benefits. Read More : Valuations VIC

There is always the full and proper need for making the legal steps occur in the best ways when there is full support of the property valuer for doing the legal Current Fair Market Value. Following Initial Gate approval and completion of Trades Union consultation, the FDSCi (which has been set up to assess a range of options for managing and operating the Defence Supply Chain) has started the assessment phase.This phase began with the issue of a Request for Proposals for the partnering option to industry bidders in October 2003.

When there is full support of the expert people then there are no worries and problems that people needs to face in the whole complex property valuation process. In parallel an in-house options team will be scoping and undertaking feasibility of the inhouse options.The FDSCi team is currently preparing for the assessment of bids, which will lead to down-selection to preferred bidders.A series of awareness briefings to staff at the main Defence Supply Chain sites is underway and a leaflet giving further information about the initiative has been published.

When such steps are performed then it will make the right result in the real estate field which will make profit in the full legal manner for the need of people who wants to get their house price in the best ways. He has the task of examining the whole DLO organisation to see whether it could be structured in a way that means we work in a more effective and efficient way, and support our customers better.

Some would say this task is pretty enviable its scope is huge, covering the vast majority of the DOLL’s 28,000 people, spread over more than 80 sites but Ian is pragmatic about the work.My remit is to come up with some options on restructuring the DLO by 15 December, which the Top Team can consider and discuss at the Executive Board meeting in early January.My best guess is that there will then follow a period of further work better defining the proposed way ahead and, dependant on which route we take, maybe an internal approvals process to follow too.

The Editorial Board has been working with Peter Williams, who designs each issue, to develop a fresher and more attractive design for The Ombudsman, which will include an increased use of colour. The Managers’ Group has been in existence for about seven years and includes representatives from most of the ombudsman and complaint-handling schemes. Nigel Karney, Deputy Chief Executive and Secretary of the Commission for Local Administration in England, succeeded John MacQuarrie, Deputy Northern Ireland Ombudsman, as chairman of the group at the beginning of 2004.

Months, including how best to provide feedback to bodies against whom complaints are made; on lessons learned and recommendations for change arising from reviews of complaints; internal audit systems; a ‘benchmarking’ study by one office to compare its service and practice with that of other ombudsman offices; risk management strategy; and the Charter Mark standard. A small group of managers is currently planning the one-day seminar which is held in the intervening years between the biennial conferences. click here for details: Valuations SA

This year the seminar is to be held at the office of Lawrence Graham Solicitors on Thursday, 11 November 2004 and has two themes: the first is customer satisfaction and quality, where the speakers will be Trish Longdon, Deputy Parliamentary and Health Service Ombudsman, Roy Hewlett, Operations Director, Financial Ombudsman Service, and Martin Cutts from the Plain Language Commission. Their meetings provide an opportunity for members of the groups to raise issues of current concern so as to seek colleagues’ views and advice.

The Legal Interest Group brings together legal advisers and others with similar responsibilities and now has 24 members. The Chairman of the Group is David Wilcock, Deputy Ombudsman and Legal Adviser to the Legal Services Ombudsman for England. Two meetings have been held during the year and a wide range of issues has been discussed including data protection and freedom of information; approaches to compensation for non-monetary loss; and the Proceeds of the Crime Act and Money Laundering Regulations.

We have independent providers who are looking for fee rises and who may well see local authorities under the threat of fines as easy targets for obtaining such rises. If the scheme is introduced in April 2003 there will be little time for last kronor costing and there will not have been any significant rebalance of the current continuum of care. The Department of Health offers the prospect of a standard tariff system that will introduce tighter pricing mechanisms into episodes of acute health care and give PCTs more levers for change.

However, this system is largely planned for introduction in 2004 and the Department of Health is committed to ensuring that there is no destabilisation of hospital trusts. This makes it all the more perverse to contemplate introducing a scheme that threatens the stability of social services. by placing all the risk of financial penalties on one agency that can pull only a few of the levers necessary to effect change. There are huge risks that the scheme will encourage partners to think that hospital admission is the route to care.

There is little to incentivise admission avoidance measures in the NHS, despite the evidence that up to 20% of admissions are considered to be avoidable if alternative services were available.It is known that problems with other interfaces within the hospital increase the length of stay and decrease the capability of a vulnerable older person. The focus on the discharge interface brings with it significant risk that effort and investment will be concentrated here rather than on the development. click here for details : Sydney Property Valuers

Range of whole system solutions that will offer more sustainable and better quality services in the longer term. An opportunity is being missed to establish a jointly owned performance framework around every critical aspect of provision across the health, housing, and social care agencies. The framework needs to be embedded in the National Service Framework for Older People and within the existing performance measures used within both the NHS and social services.

Land valuations and legal lawyers

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Bothwell House as a speculative new office development is a further statement of confidence in Hamilton as an attractive business location. I am confident that the building will attract strong occupier interest and look forward to re-visiting the completed development and welcoming new business and jobs to Hamilton. The valuation Perth company provide upright property valuers perth or legal solicitors to get property valuation report and exact the value of real estate property.

Developers believe they are onto a winner with a speculative new office development on the fringe of Hamilton Racecourse in Lanarkshire. Ronnie McLetchie, spokesman for Glasgow based Silverbank (a joint venture between City Link Developments and Horizon Capital Limited), comments: As well as being ideally situated from an access point of view, the building will have spectacular views across the Racecourse to Strathclyde Country Park and beyond. Longford Business Centres, the provider of quality office solutions, has appointed Chris Sokolowski to the newly created role of Facilities Director with immediate effect.

It will be my task to ensure that our customers are getting the technology, space and support that they want in an environment which reflects well on their organisation. By creatively offering options to the incoming tenant we have maximised value not only for our client but also for the incoming tenant. The scheme will incorporate a large-scale sculpture by leading contemporary British sculptor Charles Hadcock, together with a major piece of glass art rising the full height of the building.

Completion is on programme for April 2002 and the building has been wholly pre-let to Deloitte Consulting. Jones Lang LaSalle acted as Development Managers, Planning Consultant, Investment Advisors and joint Letting Agents with Allsop & Co. I am delighted that we could attract Simon and David to our organisation, because they make the individual concerned take responsibility and learn to live a law abiding life in the community.

By doing Perth Property Valuers process you will able to make awareness with your house areas and most importantly you will able to make yourself aware with the house price attached with your house. The product is being especially created and branded for CC4G and provides club members with a tool that assists them with developing skills to create computer games and programming.

If you are managing the process in right ways then there is no tension or problem with your house valuation process. This project is about changing girls’ perceptions of IT and encouraging them to consider careers in IT thus addressing the gender imbalance that currently exists in the labour pool. It’s good to see industry getting behind it and offering CC4G this level of practical support and valuable software resources. CC4G is on target to deliver all that it promised and is proving popular with schools and girls and looks set to make a difference. SEEDA has provided £3 million to pilot this e-skill UK project in the South East. As a result of this forward thinking in the South East there is now interest and potential for the clubs to roll out nationally.

SEEDA’s Learning and Skills team has been strengthened by the addition of seven new Sector Skills Development Managers. (SSDMs) whose job will be to work with local partners across the region. Based at the offices of the Local Learning Skills Councils (LLSCs) these managers have been recruited as part of a joint initiative. The seven new managers will provide the link from local employers to the LLSC.

Will be able to provide intelligence back into the LLSCs and SEEDA, as to business priorities at the grass roots level. They will be ideally placed to turn regional policies into action from first hand experience and contact with businesses themselves, and with local training providers. Gilly Bartrip, SEEDA’s head of sector skills, comments. It is now widely recognised at a national and regional level that increased skills levels is a key driver for improved productivity. competitiveness of business and SEEDA considers that the sectoral approach is essential for engaging with employers and to achieve a better skilled workforce for the region.

However without a further definition of reasonable or reasonable adjustments to a building it becomes a matter of interpretation as to whether the DDAs requirements have been satisfied. Some provisions of the DDA have been in force since the end of 1996 and in the following 2 ½ years over 5,000 cases were taken to employment tribunals, a higher number than for sex or racial discrimination.

Actions against service providers have been few but the signs are that both employees and the public will not be slow to use the DDA to their perceived advantage. Businesses are now required to take reasonable steps to adopt policies for people with disabilities and provide aids or services. In the distribution and logistics environment, such steps would include widening doorways, introducing ramps and lifts, ensuring that switches, controls, entry mechanisms and such are at a suitable height, the provision of Braille signs, and improving signage and lighting.

Many play a valuable role for businesses and in society, and up to a quarter of the population our employees and customers are believed to have some form of disability under the definitions offered by the DDA. The current Code does however offer a possible solution a professional access audit. It is believed that an audit, followed by a detailed access improvement plan is likely to identify the changes required to meet all foreseeable and reasonable requirements of the DDA.

In addition, should an issue arise, the fact that a company has taken and implemented external and professional advice may be viewed favourably as reasonable and responsible behaviour on its part. They will have the time to adapt and adjust their practices well in advance of the critical date and may benefit from being seen to take a positive and active stance on a major social issue. Property valuation model is a generally new practice for the bookkeeping group.

B&Q, one of the countrys leading and most high profile retailers, currently has some 309 stores nationally, and took the decision early on to ensure that they will meet the DDAs requirements in time. As one of the first to install automatic sprinklers in retail outlets, B&Q has always been ready to embrace technology for the benefit of its customers.

The company has recently commissioned to carry out a full programme to ensure compliance with the DDA by October 2004, starting with 85 stores in 2001. will carry out a complete project management service on 15 retail warehouses and act as cost-co-ordinator on the remaining 70 supercentres. If you occupy premises under a tenancy or lease, the terms of the lease may prevent you from carrying out work to conform to the requirements of the DDA. However the Government plans to bring into force a section of the DDA, which allows the tenant to make such alternations, subject to a written request to the landlord.

Legal sanctions will inevitably provide the strongest spur for most companies to take action, even if it means waiting until the last minute. By providing them with the means to use your premises in comfort and convenience, you will encourage more people to do business with you and provide a more congenial working environment. And as one survey calculated that the cost to meet the Act could be as little as £2,000 per property that could be a sound business investment. While businesses are working harder than ever to reduce logistics costs, the Governments new Climate Change Levy (CCL) will add further pressure to company overheads. Your House valuations should be carried out by experienced and certified practising valuers.

Although aimed mainly at heavy energy consumers in manufacturing industry, the CCL applies to industrial, commercial, service and public administration premises. Alec Penn of specialist warehousing and distribution property consultants look at how the CCL operates and what steps those managing storage and distribution premises can do to minimise its impact.

The Levy applies to all non-domestic energy use, and by using the tax system to encourage greater energy efficiency the government intends to reduce the production of harmful CO2 emissions, a leading cause of global warming. Forecasters believe that over half of all businesses expect to be affected by the Levy, with an average increase in energy costs of some 12%.

The Government plans to recycle some of this revenue in the form of a 0.5% reduction in National Insurance payments, but this will do little to offset the full effect of the levy. Energy suppliers will pay the levy directly to the Customs and Excise and this increase will inevitably be passed on to businesses through their utility bills. Property valuation headings exploring full house to see that it’s seen as expense in the hugeness zone field. Of the £1billion the Levy will raise, the Government plans to use £150million to support energy efficiency measures. The remaining £100million will be used to fund a system of 100% first year enhanced capital allowances for energy savings.

Theses categories will apply in varying degrees to distribution. More efficient lighting systems and improved insulation will be relevant to every building and refrigeration will apply to the food sector, among others. In addition the Government is negotiating agreements with Trade Associations representing high-energy use sectors including food and drink processors, offering a discount on the levy for reduced energy use.

The technology in designing, building and running a warehouse or distribution centre is complex and will be unique to the nature of each business.There may be little choice on the building orientation having regard to the site and on exposed hillsides heat losses from winds will be inevitable. But south west facing buildings benefit from the warmth of the sun and a cube shape will retain heat better than a long, narrow or angular structure. If loading bays are all north facing you may need extra heating in the delivery area in the winter to counter heat losses as well as the problem of ice build up on loading docks and service areas to chill and frozen facilities.

Judicious use of windows can both reduce the need for internal lighting and maximise the benefit of the warmth of the sun. Intelligent building control systems are becoming more widespread and quickly offset the addition cost of installation by controlling the internal building climate, without energy waste from open windows or unnecessary cooling systems.

High levels of insulation will soon repay their investment as energy costs increase and automatic closures for doors and other openings will minimise heat loss. But even where you operate a more conventional operation, energy-efficient lighting and heating systems will help fuel bills down. The CCL makes it even more important to consider the total lifetime cost of any investment in capital plant, including energy costs particularly with temperature controlled facilities.

The Ammonia/Glycol refrigeration system is only marginally more expensive than using ammonia as the coolant but eliminates the potential damage of ammonia leakage within the warehouse and is housed in an external plant room. With space on the site for The heats on warehousing costs another warehouse of the same size, Geest has the potential to double its storage capacity in the future. All the expenses of your home or the property you are planning to have a valuation on should be calculated by house valuation calculator.

As with any element of business, the results will depend on the way in which the companys strategy is implemented. Making sure that equipment is switched off when not in use, ensuring plant is correctly maintained and serviced and keeping external doors closed are all simple steps but they can make a big difference to businesses working with thin margins.

The CCL is not without controversy, and critics and bodies such as the Cold Storage Distribution Federation believe that it will hit the sector far harder than others in food manufacturing. But even if the CCL had not been introduced, planning to minimise energy use will make increasingly sound economic sense as energy costs are set to increase over the coming years.

Acting on behalf of the Commonwealth Games Committee (M2002), Manchester based HFM Consulting Engineers recently completed a contract to design and oversee the installation of M&E services, at M2002s new headquarters in Lever Street, Manchester. The five storey Commonwealth House, previously known as Bishopsgate House, has been refurbished by Bruntwood Estates and acts as the operations centre for the UKs largest ever sporting event.

HFM managed the installation and procurement of incoming electrical services and the design of new comfort cooling and fresh air ventilation systems. The refurbished Commonwealth House provides a fitting location for the Games management team and an ideal administrative focal point for this prestigious event.